FAQs: General
How will teachers access Hapori Matatū?
Can I access Hapori Matatū on my tablet or mobile device?
I don’t have a computer. How can I access Hapori Matatū?
Will my information be kept on Hapori Matatū and is it secure?
Will practising certificate plastic cards still be issued when using Hapori Matatū?
What are the steps required to log into Hapori Matatū?
How do I use the tools in Hapori Matatū?
Hapori Matatū is a safe, secure and professional space for teachers and professional leaders. This ‘digital front-door’ allows teachers to access all the Councils services online. This includes applying for and renewing registration.
How will teachers access Hapori Matatū?
You can access Hapori Matatū directly using this url: https://haporimatatu.teachingcouncil.nz (remember to save the url as a bookmark for when you want to log in again), or via the Teaching Council website – you will see the ‘Log in’ button located at the top right of this website.
You will need an Education Sector Logon (ESL) account to access Hapori Matatū.
To make sure you have the best experience using Hapori Matatū, we recommend using Google Chrome as your browser.
Can I access Hapori Matatū on my tablet or mobile device?
Yes, Hapori Matatū can be accessed from any device, mobile phone, tablet or desktop, however we recommend Chrome as your browser. The Hapori Matatū functionality is the same on all devices.
I don’t have a computer. How can I access Hapori Matatū?
You can apply on any device that connects to the internet, including smart phone, tablet device, or computer. If you do not personally own any of the above devices, you may wish to use the facilities at your school/kura/centre or local library.
Will my information be kept on Hapori Matatū and is it secure?
Your profile information is kept on Hapori Matatū, and we use the Education Sector Logon (ESL) to ensure your details are secure.
We have built Hapori Matatū to ensure that your profile and all other held information is fully secure.
Hapori Matatū uses Hypertext transfer protocol secure (HTTPS) which is a secure way to send data between a web server and a web browser. It encrypts a user's data when it is transmitted across the internet. It ensures a user's privacy and integrity of data is maintained. HTTPS is the secure version of HTTP.
Will practising certificate plastic cards still be issued when using Hapori Matatū?
We no longer provide plastic cards as we have moved to an online digital format, so all teachers can now view, download or print their current or newly approved practising certificate. This can be accessed from any device under ‘My Details’ in your profile. This is available in A4 certificate or wallet sized formats.
If the Teaching Council no longer provides plastic cards, how can I prove that I have a current valid practising certificate?
If for any reason you need evidence of your practising certificate, please refer to:
- Approval email - once your application is approved, you will get an email with the expiry date and practising certificate name displayed.
- Digital PDF certificate - once your application is approved, you can view, download or print a PDF version of your practising certificate. This is available in A4 certificate or wallet sized formats.
- Online register - your name, the practising certificate name and expiry date will be published in the Register of New Zealand Registered Teachers on the Council’s website.
- Tax invoice - once your application has been completed and payment made a tax invoice will be emailed to you.
What are the steps required to log into Hapori Matatū?
Please refer to our Hapori Matatū User Guide which shows how to log in step-by-step.
If you need further help ask Miromiro (our chatbot) or contact our Customer Support team: enquiries@teachingcouncil.nz
How do I use the tools in Hapori Matatū?
We have created a Hapori Matatū User Guide to help you navigate this online system.
If you need further help, ask Miromiro (our chatbot) or contact our Customer Support team: enquiries@teachingcouncil.nz
When can I apply for or renew my practising certificate?
Teachers can renew their practising certificate up to three months before the expiry date. If applications are submitted earlier than three months they will not be processed.
To move from a Pūmau | Full (Category Two) Practising Certificate (previously Subject to Confirmation) or Tōmua | Provisional Practising Certificate to a Tūturu | Full (Category One) Practising Certificate you can apply following completion of your induction and mentoring programme.
When applying for your practising certificate please note that the police vetting requests for teachers are processed within 20 working days which is separate from the other steps of the practising certificate process at the Teaching Council. Please consider the police vetting time required when applying for your practising certificate renewal.